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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle

March 4, 2026

5  out of  5
rating by Michelle
"I highly reccomend this agency! They are the best! Cary is always just a phone call or an email away and very quick to respond and help in anyway he can! I appreciate all that they do !!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Deanna Carroll

February 25, 2026

5  out of  5
rating by Deanna Carroll
"I had an amazing experience with the Brenda Smith Agency! The entire team was friendly and went above and beyond to help me. Definitely recommend!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brenda Smith’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chesterfield ."
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Kelly Ruby

February 25, 2026

5  out of  5
rating by Kelly Ruby
"Brenda and her team not only got back to me quickly but saved me so much money on my auto, home, umbrella and life insurance! I didn’t realize how much bundling everything could save me so much. So grateful!"
We responded:
"Kelly, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brenda Smith’s Team here in our Chesterfield office. "
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Brent Law

February 25, 2026

5  out of  5
rating by Brent Law
"Brenda and team are AMAZING. You won’t be disappointed with her team or the amazing rates!"
We responded:
"Thank you for your kind review of State Farm Agent Brenda Smith’s Team. We appreciate it!"
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Rachel Betlach

February 25, 2026

5  out of  5
rating by Rachel Betlach
"Brenda and her team are amazing! They saved me thousands on my car and home insurance. I was able to get life insurance too, and I still saved so much money. I’m so thankful to this team!"
We responded:
"Thank you so much for the 5-star rating, Rachel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sarah Greenough

February 17, 2026

5  out of  5
rating by Sarah Greenough
"Brenda, is excellent with all of your insurance needs! She's on top of her game, always there to help when you have a question about anything!!! All of my interactions with Brenda have always been a positive experience!"
We responded:
"Sarah thank you for your review. I am glad we were able to save you money with better coverage on your home and autos!"
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Becky Jecha

January 29, 2026

5  out of  5
rating by Becky Jecha
"Brenda is an excellent Agent. After meeting and giving an initial quote, which didnt work for me at the time, she continued to follow up occasionally. My rates with 2 other companies continued to rise, and, after months of being frustrated and told there were no options by my broker, I called Brenda to re-quote. Not only did she end up saving me Thousands, I got better coverage, she combed thru everything to assure it was all covered (I own some short term rentals in addition to my home and auto), was EXTREMELY efficient and made the transition a simple process. She even sent a hand written thank you! I then referred my son, once again she saved him about $1500-2000 per year. Nothing to sneeze at! Again, a thank you in the mail. She ALWAYS answers her phone and email. As I told her, the lost art of cultivating friendships and earning and KEEPING business is something I strive to live by and seek out in other professionals/people I do business with. Brenda lives by this. Even if you have been with State Farm in the past, as I have, you should give her a call. You won't be disappointed, and you can certainly know that you are not just a number, but a valued person, friend and...lifelong customer!"
We responded:
"Becky, thank you so much for your kind words! I appreciate you and am honored to be your agent. Helping you and your son with your auto, home and rental properties is important to me and my team."
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Ricardo Mejia

January 8, 2026

5  out of  5
rating by Ricardo Mejia
"Brenda and her team do a great job in responding to questions and claims. The process is simple and quick. No arguing, no hassles, very straightforward. Thank you, Brenda!"
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Ashok

January 5, 2026

5  out of  5
rating by Ashok
"Brenda is an amazing person. She has really good understanding on people and their needs. Really loved working with her! Ashok"
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Robert Bone

December 23, 2025

5  out of  5
rating by Robert Bone
"Brenda and her wonderful staff have assisted us many times without fail"
We responded:
"Bob, thank you for the 5 star review! "
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Randy Wernig

December 3, 2025

5  out of  5
rating by Randy Wernig
"Fantastic customer service! Brenda is a true professional! Highly recommended!"
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Melissa Carlton

October 25, 2025

5  out of  5
rating by Melissa Carlton
"Brenda and her staff are so compassionate and kind. When it comes to my insurance needs, there isn’t anyone else I would trust besides Brenda! Highly recommend this Office!"
We responded:
"Thank you so much for your kind words! It truly means a lot to me and my team to know you feel cared for and supported. We’re always here to help with any of your insurance needs.Your trust is something we never take for granted!"
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Cary Lane

October 25, 2025

5  out of  5
rating by Cary Lane
"I switched to Brendas office nearly 2 years ago and could not be happier. The care and professionalism she and her staff have shown me is above and beyond what you would expect. Brenda truly cares for her clients and it shows. I also added life insurance for myself and my kids and was totally surprised at how much coverage I was able to get for such a low monthly cost. I would highly recommend giving Brenda a call. You wont be disappointed!!!!!!"
We responded:
"Cary, thank you for allowing me to help with your auto, home and life insurance in Wentzville, Mo. I appreciate you!"
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Mark Carlson

October 1, 2025

5  out of  5
rating by Mark Carlson
"Met with Brenda to review my insurance coverages. She reviewed each of my policies and patiently answered all of my questions. She also found opportunities to help save me money. I had some questions about additional coverage. She explained the pros/cons of each and let me determine what was best for me. She didn’t try to sell me something that wasn’t appropriate for my situation. The office has always been very friendly and responsive when I have had questions. I highly recommend Brenda and her team for your insurance needs"
We responded:
"Thank you so much for your kind words! I’m so glad I could help answer your questions and review your coverage options together. My goal is always to make sure you feel confident in your choices and that your policies truly fit your needs. I really appreciate your trust and recommendation. My team and I are always here whenever you need us."
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Kelly Bishop

September 26, 2025

5  out of  5
rating by Kelly Bishop
"Brenda & her staff are always super helpful!"
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Michael Cannon

September 23, 2025

5  out of  5
rating by Michael Cannon
"Recently I met with Brenda and her team to review my insurance policy. After a detailed discussion of my current situation they offered a more comprehensive plan. I appreciate their analysis and advice to bring me up to date. Brenda and her team are a friendly group and they are very professional. I highly recommend them. Michael Cannon"
We responded:
"Thank you so much, Michael, for your thoughtful words. It was a pleasure meeting with you and reviewing your policy together. My team and I are glad we could provide clarity and update your coverage to better fit your needs. We truly appreciate your trust in us and your recommendation! Thank you! Brenda"
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Katie C

September 18, 2025

5  out of  5
rating by Katie C
"Brenna Matysik is absolutely amazing! Long story short, my family and I had a horrible experience with a company that I won't mention. I sent out a post asking friends and family who do you all have for car/homeowners insurace etc. A friend of mine said I went with my neighbor and some other suggestions were posted. Well Brenna reached out and at that moment I had a weight lifted off my chest. Just so happens we use to be neighbors too! For me personally having communication is key in everything you do in life PERIOD. Not only did she give me more information then my old insurance guy did, she showed compassion and grace without any hesitation. Thank you so much for caring and having answers for every single question I have and putting our familes hearts at ease. Very knowledgeable and I can't thank her enough!!! ♥️♥️"
We responded:
"Thank you so much for sharing your experience! 🌟 We’re incredibly proud to have Brenna on our team—her dedication, compassion, and commitment to truly listening to clients is exactly what we strive for every day. Stories like yours remind us why we do what we do. We’re so glad you and your family feel at ease, and we’ll be here whenever you need us!"
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Stephanie C.

August 7, 2025

5  out of  5
rating by Stephanie C.
"Cary was great with explaining just what i needed to know, it was quick and easy. Very happy with choosing State Farm :) Thank you!"
We responded:
"We’re so glad to hear Cary was able to make things quick, clear, and easy for you! We’ll be sure to share your kind words with him. Thanks for choosing State Farm. We are happy you’re part of our family!"
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Hannah Peth

July 1, 2025

5  out of  5
rating by Hannah Peth
"I couldn't be happier with my experience at this agency! I’m new to the insurance world, and from step one Brenda and her team made me feel welcomed and valued. They took ample time to explain my options and help me find what works best for my needs. All of my questions were answered and the process was very stress free. I appreciate this agency for their patience, and the genuine care shown towards their clients. I definitely recommend Brenda and her team if you’re looking for a smooth and thorough transition!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. It means a lot to us that you felt welcomed, supported, and well-informed throughout the process. We truly appreciate your trust and are always here to help whenever you need us. Welcome to the Brenda Smith State Farm family we’re so glad to have you! 💛 — Brenda and Team"
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Jackson Smith

July 1, 2025

5  out of  5
rating by Jackson Smith
"Brenda Smith's State Farm agency provides exceptional service and support. The team is highly knowledgeable, always ready to answer questions and offer guidance tailored to individual needs. Brenda herself is warm and approachable, making the insurance process much less daunting. I appreciated the personalized attention I received, which made me feel valued as a client. Overall, I highly recommend this agency for anyone seeking reliable insurance solutions."
We responded:
"Thank you so much for your kind words and thoughtful review! It means a lot to us that you felt supported and valued throughout your experience. At our agency, we truly strive to make insurance feel personal and approachable, and I’m so glad that came through. We’re always here if you need anything in the future. Thank you again for trusting us!"
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Tiffany Albrecht

June 26, 2025

5  out of  5
rating by Tiffany Albrecht
"State Farm, Brenda Smith Agency and Cary are AMAZING! They exhibit the best customer service and communication I have ever encountered in an insurance agency. Prices are amazing, benefits are amazing, and they make the process so simple. I had to make a claim on a cracked windshield and The process was so easy and quick. This agency reached out to me multiple times to ensure everything was taken care of appropriately. They are wonderful and amazing and I will never leave this agency."
We responded:
"Tiffany thank you so much for the kind words. I am glad we were able to help. We are always here if you need anything. "
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Ryan Brassel

April 28, 2025

5  out of  5
rating by Ryan Brassel
"Cary and Brenda hooked me up with great quotes, they are the best!"
We responded:
"Thank you for your review Ryan. We are very excited to help with your insurance. "
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Nancy Bergfeld

March 7, 2025

5  out of  5
rating by Nancy Bergfeld
"Brenda is the quintessential agent. She is welcoming, knowledgeable, and extremely supportive. She offers advice without pressuring on all aspects of our coverage. She answers all questions with empathy."
We responded:
"Nancy , thank you so much for your kind words. I appreciate the opportunity to help you and your family with your insurance. "
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C. Cooper

February 12, 2025

5  out of  5
rating by C. Cooper
"Brenda is efficient and pleasant to work with. Switched to State Farm after many years with another provider. Seemless transition to new policies."
We responded:
"Carla- thank you for your five star review. I am so glad we were able to save you so much money on your autos and home— even with better coverage and a lower deductible!!"
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Jason

February 6, 2025

5  out of  5
rating by Jason
"I am a rental insurance customer and I recommend Brenda!"
We responded:
"Thank you for your five star review Jason. We appreciate your feedback. "